Practice Operations and Quality Support for Physician Practices

Healthcare leadership team in a strategy meeting

Practice Operations and Quality Support for Physician Practices

HEDIS Edge Solutions helps physician practices improve the workflows behind care gaps, documentation, scheduling, and follow-up, inside the EMR you already use. Start with a fixed-fee Practice Operations Assessment: a written review of your operations and a 90-day action plan, for $2,500.

Supporting an IPA, MSO, or health plan? Discuss an enterprise engagement →

Common Challenges

Where Practices Get Stuck

  • Care gaps are identified, but follow-through stalls before closure.
  • Scheduling and staff responsibilities are unclear.
  • Documentation and follow-up workflows break down inside the EMR.

How We Work

How an Engagement Works

Choose the level of support that fits your practice's priorities.

Assess

Practice Operations Assessment

$2,500 one-time

A written review of your practice operations and a 90-day action plan with recommended owners and milestones.

Implement

Implementation Support

$3,000/month

Workflow and SOP development within agreed scope, implementation guidance, and a monthly progress scorecard. 20 hours/month, 3-month minimum.

Advise

Executive Advisory

$5,000/month

Leadership working sessions, performance monitoring, and a monthly executive scorecard and action plan. 40 hours/month, 3-month minimum.

View Packages and Scope

Deliverables

What You Receive

Practice Operations Assessment

  • Written findings and a 90-day action plan
  • Recommended owners and milestones for each priority

Implementation Support

  • Workflow and SOP development within agreed scope
  • Implementation guidance
  • Monthly progress scorecard

Executive Advisory

  • Leadership working sessions
  • Performance monitoring
  • Monthly executive scorecard and action plan

Experience Within Your Existing EMR

We help teams improve workflows within their existing systems. Other platforms can be reviewed during discovery. EMR names describe platform experience and do not imply vendor affiliation, endorsement, or certified integration.

Our Leadership

Leadership Grounded in Service.

Dr. Melissa Fleurima, Ph.D., SPHR — Founder of HEDIS Edge Solutions

Dr. Melissa Fleurima, Ph.D., SPHR

Founder

Dr. Thuat Nguyen, DO — Medical Director

Dr. Thuat Nguyen, DO

Medical Director

Meet the Full Team

Enterprise Engagements

Supporting Health Plans, Hospitals, IPAs, and MSOs

HEDIS Edge Solutions also supports health plans, hospitals and health systems, IPAs, and MSOs with quality operations, care-gap workflows, provider onboarding, and performance accountability.

Discuss an Enterprise Engagement

Start with a Clear Plan for Your Practice.

Discuss your operational priorities and whether a Practice Operations Assessment is the right starting point.

Request a Practice Assessment